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Contact Info

How to get in contact with us

  • Sales

    If you have any sales-related questions, we're here to help! To get in touch with us, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Our team will do our best to respond to your inquiry as soon as possible. When sending your email, please include as much detail as possible about your inquiry. This will help us provide you with a prompt and accurate response. For example, if you have a question about a specific product, please include the name of the product and any relevant details you have. If you need assistance with your order or have any other questions or concerns, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. instead. Thank you for choosing PEVMax.com! We look forward to hearing from you.
  • Support

    If you need assistance with your order, have a question about a product, or are experiencing any issues with your device, our support team is here to help! To get in touch with us, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

    When sending your email, please include as much detail as possible about your issue or question. This will help us provide you with a prompt and accurate response. For example, if you're experiencing an issue with your device, please include a detailed description of the issue, any error messages you're seeing, and any troubleshooting steps you've already taken.

    Our team will do our best to respond to your inquiry as soon as possible. Please note that our support hours are Monday through Friday, 9am to 5pm EST. We'll do our best to respond to your inquiry within one business day.

    If you have any sales-related questions, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. instead.

    Thank you for choosing PEVMax.com! We look forward to helping you resolve your issue.

  • Return and Refund Policy

    At PEVMax.com, we want you to be satisfied with your purchase. If you are not completely satisfied, you may return the product within 15 days of receiving it for a full refund or exchange.

    To be eligible for a return, the product must be in its original packaging and in the same condition as when you received it. We only accept returns for products with manufacturing defects. If the product shows obvious abuse or neglect, we will not refund the purchase.

    If you need to return a product, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the following information:

    • Your order number
    • The product you want to return
    • The reason for the return

    Once we receive your email, we will provide you with the shipping address and instructions on how to return the product.

    Please note that you will be responsible for the return shipping costs. Once we receive the returned product and confirm that it meets our return policy requirements, we will issue a full refund or exchange the product, depending on your preference.

    Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed.

    If you have any questions or concerns about our return and refund policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will do our best to assist you and provide a timely response to your inquiry.

    Thank you for choosing PEVMax.com!

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Return and Refund Policy

Return and Refund Policy

At PEVMax.com, we want you to be satisfied with your purchase. If you are not completely satisfied, you may return the product within 15 days of receiving it for a full refund or exchange.

To be eligible for a return, the product must be in its original packaging and in the same condition as when you received it. We only accept returns for products with manufacturing defects. If the product shows obvious abuse or neglect, we will not refund the purchase.

If you need to return a product, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the following information:

  • Your order number
  • The product you want to return
  • The reason for the return

Once we receive your email, we will provide you with the shipping address and instructions on how to return the product.

Please note that you will be responsible for the return shipping costs. Once we receive the returned product and confirm that it meets our return policy requirements, we will issue a full refund or exchange the product, depending on your preference.

Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed.

If you have any questions or concerns about our return and refund policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will do our best to assist you and provide a timely response to your inquiry.

Thank you for choosing PEVMax.com!

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B2B Services

How can PEV MAX
Support your business?

The big question -

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Choose from our many services

Warehousing and Fulfillment

Quick turnaround

Warehousing costs are simple and straightforward.

Key benefits:

  • Ideal location for quick shipment - Warehousing is based in Utah USA which gives us quick access to the Western United States without the expensive land costs of California. UPS Shipping Map.
  • Simplicity - We make it as simple as possible. You store your goods with us and when it is ready to be shipped to the customer you send us a shipping label and off it goes.
  • Quick Turnaround time - Most boxes hit UPS or Fedex within 12 hours of receiving the label.

Cost:

Flat monthly fee depending on how many units you want stored and shipped.

Ingress fee:
$65 per box

Ongoing storage fees:

  • 1-10 boxes = $14 a month per unit
  • 11-30 boxes = $13 a month per unit
  • 31-60 boxes = $12 a month per unit
  • 61- 120 boxes = $10 a month per unit
  • More than 120 units contact us for special pricing.

*Client is responsible for shipping costs to and from the facility.

Next Service Available

Distribution

Getting your product into Brick and Mortar Shops

We all agree that getting your hands on a product to test and try before making the purchase is a big deal to most buyers. With over 100+ bikes shops within a 2 hour drive of our warehouse there are plenty of opportuniites for these shops to carry your product. Establishing and maintaining a good relationship with these shops is paramount.

Next Service

Regional repair Services

When things break

We specialize in repair of personal electric vehicles of all types and sizes. Our experienced techs will keep your product up and running. 

Next Service

Support Video Creation

Build your library

Most users can perform simple repairs on their own if they simply have a guide. Let us be their guide by creating helpful and clear instructions on repairs all while showcasing your product with excellent visual quality and dramatic lighting.

Next Service

Youtube Video Reviews

Spread the word

With over 50,000+ subscribers we can get your product out there while returning a packet of video and photos for you to use in your marketing campaign. 

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Let's begin the conversation

Interested?

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